New: Recurring Products Early Beta

Jess Stacey

We wanted to let you know that tomorrow we're releasing the new Recurring Products functionality to our early beta testers.

What will you get with this release?

• Setup a Product to have a recurring billing frequency (weekly, monthly, quarterly, every 6 months, annually) and set up the billing cycles
• Define the billing start date when adding products to deals
• See a revenue summary when adding products to a deal (including MRR and ARR)
• Use recurring products to create quotes in Smart Docs, or export the information to use with other tools

Where: The new functionality can be found in the details side panel of a product, and in the interface that you use to add products to a deal.

Availability: Only available in Advanced plan and higher. Customers who have Products with Durations are temporarily excluded from the beta.

What’s next?

• Products Durations users will get access to the functionality in the coming weeks
• New products reports in Insights are currently planned for the end of Q2, including products revenue forecasts.
• In the long term this new functionality will replace Products Durations and Recurring Revenue Subscriptions.

Looking forward to any feedback you may have on this.

If you would like to be included in the beta please email me at jessica.stacey@pipedrive.com

anthonyr

Will this feature also work along side a card processing integration to process the billing? Any future possibility of integrating with Authorize.net?

Jess Stacey

Hi @anthonyr in the short term we have no plans to build any integrations with payments and billing providers, however the new data fields we've created for the billing information in products will be available via the API, so they could potentially be used to sync with other tools.

jgibbard

Sure. Great. But can you maybe fix products so we can actually use them? Right now, it's kind of a useless feature if adding the products can't become an estimate, proposal, or invoice, or be added to an email.

Top priority: being able to add products to an email

Next priority: being able to send the estimate out from the products section as an invoice or estimate

David Gurr (Make.com)

@Jess Stacey When would you expect to add Recurring Products endpoints to the API?

NicoNico

@Jess Stacey , do you have a date for when this feature will be available?

Thanks a lot!

mmodica

Hi @Jess Stacey - what will this move mean for reporting on recurring revenue/subscriptions? A big reason we haven't utilized the feature is because of the lack of reporting options.

Maykon Antonio

Muito bom, mas na recorrencia ele aparece o valor anual, seria legal apresentar o valor mensal também. até por que quando tiro um relatório de de vendas do mês ele ira aparecer esse valor anual, mas no caso a venda é mensal tendo a recorrencial anual para período indeterminado.

Juliano Tannous

Let's be careful...

Today, the total value of product lines calculates: Price * Quantity * Duration = Total (in deals and insights)

New features, the total value of product lines calculates: Price * Quantity * Duration = Total (in deals only).

Insights will show different values. That will be a problem,

Pedro Manuel Gonçalves Franco

Hi everyone!

@NicoNico - We expect all customers to have recurring products functionality already in the 2nd week of April

@Juliano Tannous - In Insights with recurring products, what we will show as the "Product Value" of each product is the TCV (Total Contract Value - VTC in your screenshot). Currently, it is not displaying correctly which we intend to fix.

@mmodica - We will work on enhancing the current reporting with more product functionalities during the next quarter. When I have a more concrete date I can share 🙏

ian_nobile

Is there anyway we can disable this feature? It's confusing our sales team and it's broken our Zapier interface.

Benze

Hey @Jess Stacey, happy to have joined this communit and even more happy that Pipedrive is making progress with the implementation of SaaS business models.

From my POV the recurring products functionality only provides 25% of its value as long as it cannot be reported in Insights properly. As I am aiming for using the reporting functionality quite heavily, I'd be highly interested in contributing to the products reports beta testing, any chance to hop on there?

Pedro Manuel Gonçalves Franco

Hi @Benze ,

We will be working on the reporting side throughout the next quarter. I will talk with the Insights product manager to understand if it is possible to contribute because it will depend on their plans/scheduling 🙏

Benze

I was able to join the waitlist for the recurring products reports by now, looking forward to try it out.