Reason for loss. Mandatory to optional.


Hello, I have been using Pipedrive for a long time and I have difficulty in continuing to change the status of deals to lost deal, due to the mandatory reason for loss, this significantly delays my management within the tool. It would help me a lot if there was a way to remove this option and leave it as optional!

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  • Sophie
    Sophie Pipedrive Team Posts: 158 PIPEDRIVE TEAM
    First Answer First Comment 5 Likes First Anniversary

    Hi @Roan,

    Thank you for the feedback, I have also passed it along internally in the hope that this will be considered for future improvements!