How can I configure the calendar and invites for the users time zone?

Moonstone iInteractive
Moonstone iInteractive Member Posts: 1 VERIFIED MEMBER
Second Anniversary
in Sales CRM #1

I have my personal preference time zone setting for PST. But my calendar displays UTC.

How can I change this to display the recipient's time zone for all calendar invites

Answers

  • Aleix s
    Aleix s Member Posts: 15 VERIFIED MEMBER
    10 Comments Photogenic 5 Likes Name Dropper
    #2

    I'm also looking for this feature

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 156 PIPEDRIVE TEAM
    100 Comments 25 Likes 5 Answers Second Anniversary
    #3

    Hi @Moonstone iInteractive and @Aleix s,

    I could share some context here. In Pipedrive date&time is always stored in UTC as a standard practice and within the app, we convert the UTC to our client's local time based on the time zone settings in the personal preference page.

    Similarly, for invites sent out from Pipedrive in the UTC format, the corresponding receiver/service can convert the UTC to the right timezone per the user setting.

    To confirm this, I did a test where I sent an invite to a friend at a different timezone, and they were able to see the time formatted in the correct timezone:

    Markup 2024-03-01 at 15.41.14.png


    Just to summarise, we would not be able to specify the recipient timezone in the invite, but it would be up to the provider of the recipient to convert the UTC to the local timezone.

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