How do I send a billing question that needs to be fixed?

S_2
S_2 Member Posts: 1

I inadvertently signed up twice for my subscription, and I only need one seat. Who can I contact?

Thanks,

Shelley

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 954 COMMUNITY MANAGER
    First Anniversary 5 Insightfuls 5 Likes First Comment

    Hi @S_2 , while in the trial, you can add and remove users and seats at no cost. You’ll only be charged for your seats when your account becomes paid. To learn more about managing users on your account, please look at this article.