Aircall marked as spam. App suggestions for call recording?

RyanWBE
RyanWBE Member Posts: 1 VERIFIED MEMBER
Third Anniversary
in Apps and Integrations #1

Hello,

I'm currently using Aircall for my call recording / tracking app. Unfortunately, our number is now being marked as 'likely spam' by most carriers. A few notes:

  • We do not have high call volumes (only about 1000/month)
  • Even new aircall numbers are marked as spam
  • The aircall number is not associated with our business. I don't have any interest in doing this as it is a purely outbound sales number.

My questions:

Does anyone have an app recommendation that will allow a rep to call using their work assigned cell phone, which then pushes the recording to pipedrive?

Any other suggestions on getting around the aircall spam designation?


Thanks in advance.

Answers

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,601 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #2

    JustCall (affiliate link) would be my recommendation. Need to check if you can use existing numbers.


    https://www.amitsarda.xyz/post/pipedrive-phone-integration


  • Reeve Lui
    Reeve Lui Member Posts: 59 VERIFIED MEMBER
    10 Comments First Anniversary First Answer 5 Likes
    edited March 2024 #3

    Hey Ryan,

    I happen to work with Voiso and have experience in setting up contact centres with Pipedrive.

    I'm a Pipedrive and Voiso partner. So I have the CRM + Contact Centre experience.

    In summary, it's unlikely that you can allow a rep to call using their work assigned cell phone. But you can call with the same phone, probably Voiso app and link to Pipedrive directly with the recordings.

    This can definitely be done.

    May I know which countries are you targeted for? Voiso is pretty strong and I can hook you up with a free trial for you to test the quality in addition to show that you can link the recording to Pipedrive

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