Phone Integration with Vodafone?

Barnetc
Barnetc Member Posts: 2
Photogenic First Anniversary
edited February 28 in Apps and Integrations #1

Can we link our phone system 'One NZ' AKA 'Vodafone' with Pipedrive?

So we can track all inbound calls that our customer service team gets.

Any ideas here?

Thanks,

Answers

  • Sophie
    Sophie Pipedrive Team Posts: 134 PIPEDRIVE TEAM
    First Answer First Comment 5 Likes First Anniversary

    Hi @Barnetc,

    We don't have a native phone integration with One NZ/Vodafone and we unfortunately don't have any direct integrations on our marketplace, however, it may be possible to connect Pipedrive and One NZ/Vodafone via Zapier or another third-party integration.

    If not, you can manually log calls in your Pipedrive account as activities and then create an insights report to track them!

    You can also take a look at our partner's page here and API if you are interested in developing your own integration! I hope this helps!