Microsoft Forms integration for sending out surveys out of Pipedrive

Lars KI
Lars KI Member Posts: 2 VERIFIED MEMBER
Photogenic First Comment
edited March 14 in Ideas and Product Feedback #1

We are currently facing the situation that we would like to send out customer satisfaction surveys to our clients with a certain delay to ask how things are going and to get their feedback of the sales process.

Using campaigns or web forms within does not match our requirements.

As we are using the Microsoft suite we already have Forms integrated and a straight integration into Pipedrive would help a lot.

Currently we can only use a differen tool integration or to connect with Zapier - both would mean additonal costs for us.

Please consider this integration as it might help a lot of other people as well.

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,323 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #2

    Hi @Lars KI , thanks for the feedback!

    At the time of this comment, there is no planned native integration with Microsoft Forms. As you mentioned, there are alternatives using third-party integration platforms such as Zapier or Make. It is true there may be extra costs depending on what solution you choose, but they remain an option to explore.

    In the meantime, I have moved your post to the feedback category so it can be seen by our product team, and upvoted by other community members.

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