NEXT STEPS are refreshing to original after page refresh.

affirmed Member Posts: 4
Photogenic First Comment
edited March 14 in Sales CRM #1


when making a change on "next steps" our changes are not saving.

all of us are global ADMIN


  • Sophie
    Sophie Pipedrive Team Posts: 159 PIPEDRIVE TEAM
    First Answer First Comment 5 Likes First Anniversary

    Hi @affirmed,

    Hm, this doesn't sound like expected behavior, is this issue still occurring? If so, I would recommend contacting our support team via in-app chat and providing a screen recording of this issue so we can further investigate! In the meantime, here are some general troubleshooting steps you can try-

    • Clear your cache- How do I clear my browser's cache and cookies?
    • Check that your browser is up to date with the latest version
    • Try this in a completely different browser to see if you still experience the same thing
    • Try this in an incognito browser
    • Make sure you have not installed any new browser extensions that could affect this

    I hope this helps!