How to filter Ex-Users' people, organisation, deals ?

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harunerbil
harunerbil Member Posts: 10
Name Dropper First Comment
edited May 15 in Sales CRM #1

Hi,

In pipedrive I can not filter deals, people, organisations 's ownership by selecting ex-users. In the filter menu when I select OWNER, I do not see ex-users in the o-users list. How can I Filter? After filtering those, I will change the ownership accordingly, but know I can not make mass change on those records. I have 100s of records from ex-users.

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Answers

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 100 PIPEDRIVE TEAM
    First Comment First Anniversary First Answer 5 Likes
    edited May 17 #2
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    Hey, @harunerbil!

    If you are referring to deactivated users when mentioning "ex-users", you should be able to see the items owner by them by following this sequence of clicks.

    This article from our Knowledge Base also explains how to filter data owned by deactivated users in order to reassign it to active users. The article has some GIFs to make the process easier to follow as well.

    I hope this helps, but if you have further questions, feel free to reach out to our Support Team.

  • harunerbil
    harunerbil Member Posts: 10
    Name Dropper First Comment
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    Thank you @Leonardo Zimmermann

    It would be helpful for me, Also I need to add a filter as shown below. Is that possible?

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 100 PIPEDRIVE TEAM
    First Comment First Anniversary First Answer 5 Likes
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    Hey, @harunerbil!

    To filter the organisations owned by deactivated users, you need to click on the top right corner of the organisations' list view - like this.

    I hope this helps.