New to Pipedrive - still learning

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Abundant Man
Abundant Man Member Posts: 4
First Comment Photogenic

How do I change the setting in Pipedrive so my completed calls are not recorded and filling up my calendar? I watched so many video's but can't remember where to find that setting.

Appreciate the community support

Answers

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,559
    5 Likes First Anniversary First Answer 5 Up Votes
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    Switch from 2-way sync to 1-way sync in your calendar settings.

  • Abundant Man
    Abundant Man Member Posts: 4
    First Comment Photogenic
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    Thank you Amit, I have now done that. I have noticed when I make calls withing Pipedrive with my cell, ( I haven't subscribed to any calling or SMS provided at this point) yet when I use Pipedrive to connect with my cell and make the calls, the calls are then showing up as completed on my Pipedrive calendar. Is there a setting that I can make so these don't show up on the Pipedrive calendar?

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 49
    First Answer 5 Likes Name Dropper First Comment
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    Since calls are registered as events, there's no way to truly remove them. What you can do is "hide" the call events from the calendar by deselecting Calls on the activity page (click on any event type to show/hide them on the calendar):