Sender name in email

Petr Bíba
Petr Bíba Posts: 2
Second Anniversary Photogenic
edited July 27 in Sales CRM #1

Hi, when I send an email from PD so the other party sees in the recipient only "biba". I assume by mail: [email protected]*.com. Where can I set the full name? When I send mail directly from the Mail app on a Macbook, the other party sees my full name. Picture from gmail and Mail app (mac ox).  I have the same settings for my email provider, my full name. Thank you for help.

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Answers

  • Amit Sarda - Pipedrive Consultant - AmitSarda.xyz
    edited April 29 #2

    Check your account settings to ensure your first name and last name are updated in your Pipedrive profile.

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited April 29 #3

    @Petr Bíba you can also ask support to make sure your sender name is set properly, they can do this in the back-end of your account. Just click on the ?-icon in the top right in Pipedrive and start a chat with them.