Lead booster BOT is cutting out or going away after answering the first question

Dana Coates
Dana Coates Posts: 22
edited July 24 in Lead Generation #1

I built the BOT to interact with visitors. The BOT welcomes the visitor and then begins to ask a series of questions that flow into the Pipedrive lead system.

After one or two questions, the BOT goes away. If I refresh the page, the BOT returns where it had left off.

Do you have any suggestions as to how I can repair the function so the BOT remains active on the page?

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #2

    Hi @Dana Coates ! We're sorry to hear this is happening, it's not expected behaviour.

    Please reach out to our Support team so they can help you troubleshoot, as this seems like more of a technical situation.