Lead booster BOT is cutting out or going away after answering the first question

Dana Coates
Dana Coates Member Posts: 20
First Comment
edited July 2023 in Sales CRM #1

I built the BOT to interact with visitors. The BOT welcomes the visitor and then begins to ask a series of questions that flow into the Pipedrive lead system.

After one or two questions, the BOT goes away. If I refresh the page, the BOT returns where it had left off.

Do you have any suggestions as to how I can repair the function so the BOT remains active on the page?

Comments

  • Inês Batata
    Inês Batata Posts: 2,091 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited June 2020 #2

    Hi @Dana Coates ! We're sorry to hear this is happening, it's not expected behaviour.

    Please reach out to our Support team so they can help you troubleshoot, as this seems like more of a technical situation.