where is my spam folder

mike g
mike g Member Posts: 2 VERIFIED MEMBER
First Anniversary
edited July 31 in Sales CRM #1

an important email that i have been waiting for didnt appear in my inbox even though i knew it had been sent. I checked by email provider and it was in spam. But where can i find my pipedrive spam folder, i only have:

image.png

TIA

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Answers

  • Sophie
    Sophie Pipedrive Team Posts: 203 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hi @mike g

    Unfortunately, it is not possible to sync your default spam folder from your provider with Pipedrives email sync. We recommend moving this email to a folder that you do have syncing to Pipedrive so that it syncs over. Thank you!

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