New: Customizable Summary (in Deal detail pages)

Rene H
Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
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edited October 2 in What's New #1

September 3rd update: The beta test is over, and this feature is now available for all companies; let us know your feedback in the comments below.

Hi everyone 👋

We've heard your feedback on Summary panel not always containing the most important details for you, like a custom field that you've created for example.
Or maybe the opposite, it contains something irrelevant for your use case.
Or perhaps you would like to adjust the ordering of the fields you see in Summary

Now there's an option to control all of this for yourself and your entire team.

The functionality is available for admin users and the changes made will be applied to all users across your company.

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Comments

  • Boppa
    Boppa Member Posts: 49 VERIFIED MEMBER
    10 Comments 5 Likes 5 Up Votes Name Dropper

    Absolutely - please add me to the beta list.

  • Tomasz Dybowski
    Tomasz Dybowski Member Posts: 2 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic

    Ready for test!
    Please sign me in.

  • MBrown
    MBrown Member Posts: 63 VERIFIED MEMBER
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    edited August 19 #4

    Please add us to the Beta for this

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer
    edited August 19 #5

    You should all have it enabled now.

    You can find the entrypoint at the top right of the Summary panel - just click the "…" menu and choose "Drag and drop fields" from the dropdown menu.

    In the modal that opens you can drag and drop fields into and out of Summary. All fields that are removed from summary will be shown in Detail block on sidebar. You can also just reorganize the existing fields without removing any of them.

    And as a reminder - these settings will be enabled company-wide for all users and can only be edited by admins.

    Looking forward to hearing your feedback!

  • MBrown
    MBrown Member Posts: 63 VERIFIED MEMBER
    25 Likes 10 Comments First Anniversary Photogenic

    Ok it appears that you can only drop in Deal fields. Would have been great to be able to drop in the contact persons phone number for example

  • MBrown
    MBrown Member Posts: 63 VERIFIED MEMBER
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    Also the summary now gets positioned under the "Please Fill" fields

  • Boppa
    Boppa Member Posts: 49 VERIFIED MEMBER
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    This works beautifully. Thanks very much. Only deal field I can not move for some reason is Won Time.

  • jonsep
    jonsep Member Posts: 2 VERIFIED MEMBER
    First Comment Photogenic
    edited August 19 #9

    I would like to try it out

  • Emma Melling
    Emma Melling Member Posts: 23 VERIFIED MEMBER
    Second Anniversary 10 Comments Name Dropper 5 Likes

    Yes please, if we could try it out that would be fab!

  • Janus Askø Madsen
    Janus Askø Madsen Member Posts: 25 VERIFIED MEMBER
    Third Anniversary 10 Comments Name Dropper Photogenic

    Would love to join the beta

  • Josh Buesking
    Josh Buesking Member Posts: 213 VERIFIED MEMBER
    Fourth Anniversary 100 Likes 100 Comments 5 Answers

    Would also love to join the beta on this. Thanks

  • Alisha
    Alisha Member Posts: 11 VERIFIED MEMBER
    First Comment Photogenic

    Please add me to it.

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    Hello 👋
    All requesters should see it enabled now.

    And thank you for all the feedback!
    I'll try to comment on some of these below:


    "Ok it appears that you can only drop in Deal fields. Would have been great to be able to drop in the contact persons phone number for example"
    Yes, that's a valid point and currently known limitation, but we're definitely not ruling out adding it in the coming few months. We do already have a small backlog of additional improvement ideas as well, so it's not in its final state yet.

    "Also the summary now gets positioned under the "Please Fill" fields"
    Yes, this was a UX decision that we took - the reasoning is that now Summary can grow vertically and push Important/Required fields below the fold, so users wouldn't know that there's unfilled required fields without scrolling.
    We also have heard feedback about Please Fill fields being not visible enough and that leading to their low fill rates (which you wouldn't expect from fields that have been marked as important).

    "This works beautifully. Thanks very much. Only deal field I can not move for some reason is Won Time."
    Good to hear that you like it! Currently System Fields like Won Time aren't supported. Not ruling it out, but its not in our immediate plans to add it.

  • Yong Yun
    Yong Yun Member Posts: 2 VERIFIED MEMBER
    First Comment

    Would love to join the beta too!

  • Anish Patel
    Anish Patel Member Posts: 23 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Name Dropper Photogenic

    Please add me to the beta. Thanks.

  • Hans Nieto
    Hans Nieto Member Posts: 35 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Name Dropper Photogenic

    hi, please add me to the beta.

  • Kevinraybor
    Kevinraybor Member Posts: 3 VERIFIED MEMBER
    First Comment

    Agregarme a la lista

  • Janus Askø Madsen
    Janus Askø Madsen Member Posts: 25 VERIFIED MEMBER
    Third Anniversary 10 Comments Name Dropper Photogenic

    @Rene H - seems I am not active in the beta yet? No rush, just wanted to clarify.

    Fingers crossed that edit of summary will be possible on both "people" and "organizations" in the future?!

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    All requests enabled now.

    @Janus Askø Madsen it should be enabled for you as well. You can access it from any deal's detail page - this dropdown pictured below and select "Drag and drop fields".

    If it's not showing up, let me know and we'll investigate.

  • schamms9
    schamms9 Member Posts: 2 NEW MEMBER
    First Comment

    Please add me to the beta! thank you

  • Alisha
    Alisha Member Posts: 11 VERIFIED MEMBER
    First Comment Photogenic

    Small feedback on Summary Beta.

    Previously Label used to save automatically instead of having to click on save button, it would be great if it works same way, this will reduce unnecessary missing out on clicking on save button.

  • Janus Askø Madsen
    Janus Askø Madsen Member Posts: 25 VERIFIED MEMBER
    Third Anniversary 10 Comments Name Dropper Photogenic

    @Rene H - works now thanks.

    (Fingers crossed this is only the beginning. Would love to be able to edit summary in the same way on organizations and people. Any thoughts on that?)

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    Alisha, yes good catch we noticed the same. This was not intentional and we already have a fix ready that goes live already later today.

    Janus - yes we are considering it (same point was already brought up by another user above in the thread), but our next step will first focus on offering the same functionality for Persons and Organizations. After this we might come back to offer cross-entity info in Summary as well. I'll keep you posted.

  • Janus Askø Madsen
    Janus Askø Madsen Member Posts: 25 VERIFIED MEMBER
    Third Anniversary 10 Comments Name Dropper Photogenic

    @Rene H - thank you for the followup. I wasn't even thinking about cross-entity stuff yet, but simply same functionality for persons and organizations. Super nice that is on the drawing board :-D

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    Yes, this part we'll definitely cover. Don't want to mention specific dates yet but soon :)

  • Josh Coles
    Josh Coles Member Posts: 7 VERIFIED MEMBER
    Third Anniversary Name Dropper First Comment Photogenic

    @Rene H Sounds very useful for our team. If possible, please kindly enable this on our account. Thanks! :)

  • Craig Beaumont
    Craig Beaumont Member Posts: 69 VERIFIED MEMBER
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    edited August 30 #28

    Looks fantastic add me to the beta please

  • Rene H
    Rene H Pipedrive Team Posts: 42 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    That's great to hear - Josh and Graig you should both see the feature in Deal Detail page sidebar now.

    Also as we haven't encountered any major issues, we're bringing the feature out from Beta, from next Tuesday (3rd September) it will be enabled for everyone.
    In case you don't see it, make sure you have admin permissions.

    Next up we'll focus on enabling the same functionality to Person and Organization detail pages.

    And of course, we're still looking forward to your feedback, bugs and improvement ideas about it, even as we're finishing the Beta.

  • KBB
    KBB Member Posts: 1 VERIFIED MEMBER
    First Comment Photogenic
    edited September 3 #30

    Yes - please sign me up if not too late.

  • Leo
    Leo Member Posts: 30 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Name Dropper 5 Up Votes

    Sign me up!! Thanks.