Web Visitors - change Logo

John Mathieu
John Mathieu Member Posts: 2 VERIFIED MEMBER
Photogenic
edited August 22 in Sales CRM #1

When I visit my own website, PipeDrive is recording it in PipeDrive as a visitor. This is all good. But it is linking an old logo (See attached) and an old name (Allari Solutions, Inc.). We have since rebranded (https://cdn.prod.website-files.com/6560d32d1c95b74eceb54c04/65622f876305b9b002ede543_Allari%20Logo%20(13).-p-500.png) and shortened our name to Allari, Inc.

Where is PipeDrive pulling this information from and how do I change it?

Answers

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 144 PIPEDRIVE TEAM
    100 Comments 25 Likes 5 Answers Second Anniversary

    Hello @John Mathieu,

    The information received from Web Visitors is provided by a third-party provider and we have raised a request on your behalf to update your company information based on the data you have shared and these changes will be reflected in a couple of days. In future cases, you can always reach out to our support team to have this information updated. We hope this helps!