Add the print email function again

Millena
Millena Member Posts: 6 VERIFIED MEMBER
Name Dropper First Comment 5 Up Votes

We work making bookings for our clients and we need to print out several emails with booking confirmations. This function was available and has been removed. Can you please add it again? At the moment every time I need to print an email I have to do it from Gmail... and we are a team of 6 people using this function

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  • Millena
    Millena Member Posts: 6 VERIFIED MEMBER
    Name Dropper First Comment 5 Up Votes

    Hi @Manuel Oliveira Yes, I used to use this function, but it's been discontinued? Support told me to create this suggestion 😩 perfect if it's back

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 153 PIPEDRIVE TEAM
    100 Comments 5 Answers Second Anniversary Pipedrive Team

    Hey, @Millena!

    I'm afraid this was indeed discontinued, which is why you no longer see the option on your end. Even though it is not possible to rollback the discontinuation, I will share this as feedback with the team so that they can reconsider this is the future.

    As a workaround, I would suggest a classic copy-paste or check if this is an option directly from your provider's side.

    I hope this helps :)

  • Millena
    Millena Member Posts: 6 VERIFIED MEMBER
    Name Dropper First Comment 5 Up Votes

    Hi @Leonardo Zimmermann

    Thank you for your feedback.
    I appreciate the copy and paste suggestion, but it won't work. We work with group bookings and often receive the bookings or invoices in the body of the email, so we use the print function to save the document as a PDF. As a result, we've decided to go back to using just Gmail to manage our emails. It's a pity, as even though it still doesn't fulfil all our needs, we were excited about using email in Pipedrive and it was serving us well.

    Thanks and have a good day :)

  • Darrin
    Darrin Member Posts: 8 VERIFIED MEMBER
    Photogenic First Anniversary First Comment

    Yes. It is ABSOLUTELY a must. We'll be looking elsewhere for a CRM Solution if it is not restored. Edgar and Sophie didn't need to hear my feedback. Whomever made the decision to deprecate the ability to print did.

  • loretta
    loretta Member Posts: 2 NEW MEMBER
    Photogenic First Comment

    Please add the print mail function back, it much more user friendly to use the print function than to highlight and print a specific section.

  • cindytps
    cindytps Member Posts: 2 NEW MEMBER
    First Comment

    Please add the function again

  • Jamie
    Jamie Member Posts: 2 VERIFIED MEMBER
    First Comment

    Print function is necessary for our order processing. I have had to switch back to Gmail to print emails and will be forced to look for a new CRM if this is not addressed soon.