Add the print email function again

Millena

We work making bookings for our clients and we need to print out several emails with booking confirmations. This function was available and has been removed. Can you please add it again? At the moment every time I need to print an email I have to do it from Gmail... and we are a team of 6 people using this function

Millena

Hi @Manuel Oliveira Yes, I used to use this function, but it's been discontinued? Support told me to create this suggestion 😩 perfect if it's back

Leonardo Zimmermann

Hey, @Millena!

I'm afraid this was indeed discontinued, which is why you no longer see the option on your end. Even though it is not possible to rollback the discontinuation, I will share this as feedback with the team so that they can reconsider this is the future.

As a workaround, I would suggest a classic copy-paste or check if this is an option directly from your provider's side.

I hope this helps :)

Millena

Hi @Leonardo Zimmermann

Thank you for your feedback.
I appreciate the copy and paste suggestion, but it won't work. We work with group bookings and often receive the bookings or invoices in the body of the email, so we use the print function to save the document as a PDF. As a result, we've decided to go back to using just Gmail to manage our emails. It's a pity, as even though it still doesn't fulfil all our needs, we were excited about using email in Pipedrive and it was serving us well.

Thanks and have a good day :)

Darrin

Yes. It is ABSOLUTELY a must. We'll be looking elsewhere for a CRM Solution if it is not restored. Edgar and Sophie didn't need to hear my feedback. Whomever made the decision to deprecate the ability to print did.

loretta

Please add the print mail function back, it much more user friendly to use the print function than to highlight and print a specific section.

cindytps

Please add the function again

Jamie

Print function is necessary for our order processing. I have had to switch back to Gmail to print emails and will be forced to look for a new CRM if this is not addressed soon.

Darrin

What is the status of getting this functionality RESTORED?

Darrin

What is the status of getting this functionality RESTORED?

Jamie

Darrin - the function was restored in my account a week or so ago. I'm not sure if it's specific to my account or package, but it's back!

Darrin

Jamie - Well, alright, alright, alright….it's there for me as well. I didn't even check, just assumed there would be a reach back to those users who requested the capability be restored. I just had this screen open in a tab, was closing other stuff, did a quick skim and didn't take note of it being restored. ~ Darrin

Pipedrive - On behalf of the Community who needs that functionality, your decision and nearly unparalleled quick action to a feature is sincerely appreciated.

Manuel Oliveira

Hi everyone, the print email function has been confirmed as restored and should be visible again on your accounts.