Reply All not working

Jonathan Gennick
Jonathan Gennick Member Posts: 87 VERIFIED MEMBER
Fourth Anniversary 10 Comments 5 Up Votes 5 Likes
edited August 2024 in Sales CRM #1

I used to have Reply All as an option. Now I don't. Has anyone else encountered this problem?

I'm getting AI-written messages from Pipedrive support that are not helpful.

Answers

  • Jonathan Gennick
    Jonathan Gennick Member Posts: 87 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Up Votes 5 Likes
    #2

    Life is good again, and my blood pressure is back to normal. The support person whom I spoke with this morning escalated the problem and it was fixed within minutes. Maybe it helped that I sent along a video screen capture showing exactly what I was experiencing.
    I can't say that I enjoyed the experience of getting AI-written responses to my emails for support. Those were not helpful. Once I got a real person on the line though, that was a much better experience. Real people are always better than bots.

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