Enable IP exclusions for email open tracking

Paul Minors
Paul Minors Member Posts: 93 VERIFIED MEMBER
Fourth Anniversary Solution Provider First Comment Photogenic
edited September 4 in Ideas and Product Feedback #1

I've noticed that if I send an email from Pipedrive and then open it in my sent items in Gmail, an open is tracked. It would be good if I could provide my IP address to exclude my opens from the reports.

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Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,216 COMMUNITY MANAGER
    250 Likes Third Anniversary 25 Answers 500 Comments

    Hi @Paul Minors , that is a known behavior for the tracking feature, but I have added it to the feedback category for our product team.