New Products feature: churned label

Edie Mew

For the new products features where you can apply subscriptions etc. It would be good to have some sort of labelling system or an indication to a "churned" customer. So the deal is still marked as won because the customer did pay for products, but now they no longer need the product so the subscription ends. Marking the deal as lost, skews actual revenue gained reports

Bruce Bignell

FYI - for Monthly billing, “renew until cancelled”

What is the recommended way of “cancelling” a product with a billing frequency?

--If we close lose the deal, this will effect reporting on Closed Won deals.--

At the moment, we’re thinking to recommend a “Churned” Label to the deal, to then exclude from reports

Any and all recommendations welcome