Pipedrive product improvement log - upvote features and improvements

Joep Cuppens
Joep Cuppens Member Posts: 14 VERIFIED MEMBER
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Greetings Pipedrive,

I have been using different types of software for decades (Client and cloud based). Most of the software companies I dealt with will implement customer driven improvements, requests etc. in a timely manner.

My experience with other software companies is that they listen to their customer base for customer driven features and improvements, they are logged and upvoted by customers additionally customers can see status, so they don't have to ask repeatedly in the community.

Periodical releases have a log of what has been implemented for all the customers to see. In the Pipedrive community I see improvement requests that have been going on for years. Any plans to change this? Thanks.

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,291 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    edited October 21 #2

    • Hi @Joep Cuppens thank you for your feedback, which has been forwarded to our product team!
      While Pipedrive does not have a release log as you describe, you can keep up with the latest news and updates in other ways:

      – Subscribe to the What’s New Community category and learn about updates, past and upcoming, and ongoing open beta tests.
    • – If you haven’t yet, Sign up for the product newsletter. We send out a regular monthly roundup of the latest updates released during the previous month, and that’s where you’ll find announcements for upcoming initiatives you can get involved in, including webinars and new significant features.

  • wonders
    wonders Member Posts: 44 VERIFIED MEMBER
    10 Comments 5 Up Votes First Anniversary 5 Likes
    edited October 20 #3

    @Joep Cuppens I would love that as well, unfortunately when you look at the roadmap, there's not much development planned and little, if any of it seems to be what the community has requested. There doesn't appear to be improvements planned for existing features and functionality. For example, workflows that desperately need to be revamped.

    It's really unfortunately. When our business decided to go with Pipedrive, it felt great. We believed we were positioning our business to grow with a thriving CRM platform that was rapidly developing and improving. It turned out that wasn't the case. Like you, we've waited patiently reading through countless threads of requests from the community that ultimately have sat dormant and unimplemented for years.

    As much as I hate to say it, I think we need to learn to live with what we have.

  • Joep Cuppens
    Joep Cuppens Member Posts: 14 VERIFIED MEMBER
    Fourth Anniversary Name Dropper First Comment Photogenic

    @wonders,

    Yes, it is very disappointing. This happens when private equity firms get involved, they now own a majority stake of Pipedrive. When Pipedrive was founded, I think it was for the "why" now it is for maximum returns.