Pipedrive Pulse - What's really changing with the Data enrichment?

LouiseBBB
LouiseBBB Member Posts: 2 VERIFIED MEMBER
Third Anniversary First Comment Photogenic

I just attended the event 'Pipedrive Pulse and other highlights'. I was particularly interested in the Data Enrichment function. In the preview video that went out inviting us to this event it showed being able to pull people directly from LinkedIn into Pipedrive with all their details prepopulated for us. During the demo just now, it appeared to be a button that was available in a pre existing contact that you could press and input all public info…. this already exists in the current version under 'Smart Data Search'. I guess my question is, what's really changing with the data enrichment function and will the ability to add someone directly from LinkedIn be available or not? Thanks

Best Answer

  • Rene H
    Rene H Pipedrive Team Posts: 44 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer
    #2 Answer ✓

    Hi Louise, that's a good question, let me provide a bit more context.

    The main changes to Data Enrichment / Smart Contact Data that we are planning to deliver are:

    • we are switching to a new data provider that should provide better details, specifically around contact info like (phone and email)
    • currently we require email address as an input, we plan to lose this limitation, meaning that you can also have enrichment return email addresses to you
    • right now you can just see the enriched info in the Deal/Contact detail pages - in the future these fields would become more usable, you can add them to columns in list views, use them in filters (we are also discussing supporting them in Automations)
    • using firmographic data that feeds into Pulse to allow surfacing best ICP match Contact in Pulse feeds (this would be one of the many signals that go into the Pulse feed logic)

    Regarding Linkedin to Pipedrive flow, we have a good partner in Surfe, I'd encourage to look into this option here:

    https://www.pipedrive.com/en/marketplace/app/surfe/97c68091c72b436b

    Hope this helps, let me know if you have any additional questions or clarifications.

Answers

  • LouiseBBB
    LouiseBBB Member Posts: 2 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic

    Thanks Rene, really helpful.

    Can you tell me, for Surfe, If only one Pipedrive user in my team of 3 needs this application, can I just purchase for them and it doesn't have to be for all users?

    Are we free to cancel anytime? Or are there any penalties if we decide to stop using it during a set period?

  • Dina Osman
    Dina Osman Pipedrive Team Posts: 116 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments Name Dropper 5 Likes

    Hello Louise,
    thank you for your question.

    The number of users in Surfe is not tied to the number of users in Pipedrive.
    If you’re on a monthly plan, you pay month by month, which means you can cancel the following month. If you have an annual plan and wish to cancel early, Surfe does not offer refunds.

  • FH1504
    FH1504 Member Posts: 12 VERIFIED MEMBER
    Second Anniversary Name Dropper First Comment Photogenic

    Hello,
    When will the new data enrichment with the mail address be delivered ?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,368 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi @FH1504 we estimate the new data enrichment will be a Q1 2025 release.