Important Email Arching sync problems with an Office365 account

Bart Vermeir
Bart Vermeir Member Posts: 10 VERIFIED MEMBER
Third Anniversary 5 Likes Name Dropper First Comment
in Apps and Integrations #1

Pipedrive randomly archives mails in one of my organised archived mail folders in O365. Those folders in O365 are specific used for important business parts (typically project based folders), but the rest can be stored under the standard Archive place in O365.

That means that those folders are filled with related emails who are still essential to keep.

I stopped archiving my mails in Pipedrive as they randomly are archived in O365 polluting the folders, but now my emailbox is a mess.

Pipedrive support recognised this problem as a big, (I raised a ticket for months ago), but is still working on it saying its a difficult bug.

Am I the only one with this problem?

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Answers

  • Irina Iglesias
    Irina Iglesias Pipedrive Team Posts: 53 PIPEDRIVE TEAM
    Fourth Anniversary 10 Comments Name Dropper Photogenic
    #2

    Hello Bart,

    We’re sorry to hear about the issue you're experiencing. I’ve forwarded your feedback to our team, and we hope to resolve this as quickly as possible.

    Thank you for taking the time to share your feedback with us. It’s invaluable in helping us improve.

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