Problem with entering costs into Pipedrive

Ewelina
Ewelina Member Posts: 4 NEW MEMBER
First Comment
edited November 26 in Sales CRM #1

Hello, I work for a service company that bills its customers on a monthly subscription basis. How do I enter the costs associated with the services provided in Pipedrive? In our company the costs can vary for each contract. We need a solution that allows us to see exactly how much we earn on each contract. I would appreciate your help.

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Answers

  • Josh Buesking
    Josh Buesking Member Posts: 215 VERIFIED MEMBER
    Fourth Anniversary 100 Likes 100 Comments 5 Answers

    That's more accounting software related and I'd say outside the scope of Pipedrive in my opinion.

  • Ewelina
    Ewelina Member Posts: 4 NEW MEMBER
    First Comment

    Since it is possible to introduce products and the costs associated with their creation, it should be the same with services that are subscriptions. Nowadays, subscriptions are more and more common, so all the more reason why this type of solution should be introduced into Pipedrive.

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 158 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes

    Hello, @Ewelina!

    A good way to do this is by using custom fields. For example, you can create a field called “Service Costs” to log what each contract costs you and another called “Contract Revenue” to track how much you’re earning. You can also create a formula field to automatically calculate profit by subtracting costs from revenue.

    If your costs change month to month, the Products feature can also be useful. You can add each service as a product with its cost and link those products to your deals, and more specific details, you can use the Notes section on a deal to log cost updates or set up Activities to remind yourself to review costs regularly.

    For more advanced tracking, Pipedrive can integrate with tools like Google Sheets, QuickBooks, or Xero using Zapier or Make. These integrations let you send data to spreadsheets or accounting software for deeper analysis.

    Once you choose how to do this, you can use Insights to compare your revenue and costs and see how much you’re making on each contract - whether it’s active or completed.

    I hope this helps :)