Automation not working with second instant condition
I'm running into some troubles when adding a second instant condition. I would like an email trigger to occur when a deal is both tagged with a specific tag, and then also moved into a new deal stage. The tagging could happen at any stage in the onboarding, and this would be too early to send the email. And the tag specifies which email is sent, so it can't just be an email at the deal stage changing.
The automation works absolutely fine with the first of the below, however when I add the second, it fails.
Can anyone please advise? Thank you!
Answers
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Hi Nellie, it seems there is a logic issue.
In your case, if there are 2 specific tags/label as a condition. Then the 2nd instant condition should be:Label contained Tag 1 AND Label contained Tag 2
Based on your screenshot, I have improvised for you:
If you have further questions, feel free to reply this thread or email me directly at reeve@astersense.com
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