Invite to newly added users not received

System
System Admin Posts: 10 VERIFIED MEMBER
Ancient Membership 100 Answers 10 Comments 5 Up Votes
edited January 23 in Sales CRM #1

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  • malky
    malky Member Posts: 2 NEW MEMBER
    First Comment
    #2

    hi, i send and invite three times to newly added users but they did not receive it, any leads to why this is happening?

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 204 PIPEDRIVE TEAM
    25 Answers 100 Comments 25 Likes Second Anniversary
    #3

    Hello @malky,

    This happens commonly when the emails sent from Pipedrive get bounced from the recipient's email provider. If you could contact our support team, they will be able to look into the possible steps to help resolve the situation.

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