Activities synced from external calendar are not included when retriving activities from API

Vg
Vg Member Posts: 4 NEW MEMBER
Name Dropper First Comment
edited January 29 in Apps and Integrations #1

Is this intended behavior? using v1 of api

Best Answer

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 184 PIPEDRIVE TEAM
    100 Comments 25 Likes 5 Answers Second Anniversary
    #2 Answer ✓

    Hello @Vg,

    When you use API calls like Get All Activity, they return all the activities in Pipedrive, including the ones synced from your external calendar. 

    As get all Activities is an endpoint that uses pagination, please make sure to specify the limit (the limit is set up to 500 items) and as long the next_cursor parameter is not null; you will have more data as part of the query.

    If you are still having issues with accessing these activities, kindly contact our support team with some examples so we will be able to investigate this.

Answers