Can individual email recipients opt-out (not campaign)

Phill B
Phill B Member Posts: 4 NEW MEMBER
First Comment
edited February 11 in Campaigns and Email Marketing #1

Hello,

I'm sending individual emails to deal contacts, not using a campaign or group send.

Is there a way to add an "unsubscribe" link that would reflect the 'do not contact' status in the deal or contact? Or set it automatically to 'lost'?

thanks

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Best Answer

  • Helio
    Helio Pipedrive Team Posts: 133 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments First Answer 5 Likes
    #2 Answer ✓

    Hello @Phill B,

    I hope you are doing well!

    Currently, this feature is only available through our Campaigns feature (learn more here).

    For regular emails, the process would need to be more manual. You could include a note at the end of your email asking recipients to reply with "unsubscribe" if they no longer wish to receive messages. From there, you’d need to manually update their status as "do not contact" or "unsubscribed" in your Pipedrive account.

    Let me know if you have any doubts.

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