Product feature is not good for reports or handling subscriptions
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Tal-Globe Tech
Member Posts: 3 VERIFIED MEMBER
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Hi Pipedrive,
The new recurring product feature feels like a downgrade and operates very clunkily.
- Subscriptions – When a client updates their subscription (e.g., price or user count changes), the system dynamically adjusts. However, why does it retroactively alter past records as well?
- Reporting – Revenue is not evenly distributed throughout the year. If a client pays for a full year upfront, the amount should be properly spread across the period, but it isn't.
- Stopping a Subscription – If a client cancels after, say, 5 months, the system requires manual calculation of all past months instead of simply allowing a "Stop" button. This makes the process unnecessarily complicated.
Are there any plans to work on those problems soon?
It use to work really well in the past and the recent change just made it to a huge mess.
Thanks
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