Huge price increase - over £100

Neil McCallum
Neil McCallum Member Posts: 2 VERIFIED MEMBER
Fourth Anniversary First Comment Photogenic
edited March 20 in Sales CRM #1

I’ve just received an email stating that my annual subscription is increasing by over £100 (£334.80 → £444.60), even with a "5% Price Migration discount," which I assume is only temporary. This feels like an excessive rise, especially since I haven’t noticed any major updates or improvements. Any worthwhile features tend to be locked behind higher tiers anyway. Given the lack of noticeable enhancements, it’s hard to justify such a significant price jump. If anything, this increase feels more like an unjustified markup than a reflection of added value. I’d appreciate some clarity on what exactly justifies this change.

Answers

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 234 PIPEDRIVE TEAM
    Third Anniversary 25 Answers 100 Comments 25 Likes

    Hello @Neil McCallum,

    We understand that price adjustments can be challenging, and we truly appreciate your feedback. Our goal is to maintain competitive pricing while continuously enhancing the value we provide. Over the past year, we’ve introduced several improvements, including advanced automation features, advancements in Insights, greater customization options within Pipedrive and data fields, and, more recently, AI-powered tools to help users close more deals and generate reports more efficiently and behind the scenes we have also worked with migrating all infrastructure to AWS to increase reliability, security and performance.

    We want to ensure you’re getting the most out of your subscription. If you have any specific questions or need assistance maximizing the features available to you, our support team would be happy to help. Please feel free to reach out!

  • Tony Dobson
    Tony Dobson Member Posts: 5 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic

    Pipedrive - Message to the CEO Dominic Allon. This price increase is crazy. We are current paying for x3 Advanced Seat at £32.90 per month (£1,184 per annum). Now the price has increased to £49.00 per month (that's £1,764 per annum). That a price increase of £580 per annum. We are a small business and that increase is unacceptable. We really love Pipedrive but will have to look at alternative solutions. I am hoping that Pipedrive will reconsider this decision or give us some alternatives solutions?

  • tomb
    tomb Member Posts: 10 VERIFIED MEMBER
    Fifth Anniversary 10 Comments 5 Likes Photogenic

    Its bs, doing listed improvements, when we waiting over 7(!) years for possibility connecting contacts to multiple companies. Insights and other improvements dosent matter, when base data is wrong (dummy and placeholder companies etc.)
    If you operate in the real world, where a person can own or be connected to multiple companies, then Pipedrive is not for you.