Phone Call Type Defaults to (Work) in Person. How do I change that?

LemNick
LemNick Member Posts: 6 VERIFIED MEMBER
First Comment
edited March 27 in Workflow Automation #1

I have these coming in from a Zapier Zap.. The Phone field cannot be edited and it defaults to (work)

I would like to map my call types to show up here. How do I do this? I would like to map the type for a few other fields as well.

Here is an example

image.png
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Best Answer

  • LemNick
    LemNick Member Posts: 6 VERIFIED MEMBER
    First Comment
    #2 Answer ✓

    The answer is No.. Cannot change that to another default. I am trying to so some other tricks in this thread.

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