Zapier -Pipedrive - Mapping Phone Types (Home,Work,Mobile) Can it be done?

LemNick
LemNick Member Posts: 8 NEW MEMBER
First Comment
edited March 26 in Workflow Automation #1

I have a separate column with the phone type, but I do not see a way to use that value to change the phone type.

Will pipedrive know what it means if I just try to shove it in the phone number with a comma? or just map them both in the same field?

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Answers

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 235 PIPEDRIVE TEAM
    Third Anniversary 25 Answers 100 Comments 25 Likes

    Hello @LemNick,

    I assume you are reffering to Zapier and creating contacts in Pipdrive through Zapier and want to customise the phone label based on the input data that contains the phone number and the label.

    By default, it seems like Zapier doesn't allow you to map the label of the phone number, but as phone-label is a parameter supported in our Add a person API, you could make use of the custom API Request option to break down the phone number parameter to:

    … ,"phone": [
    {
    "value": "<string>",
    "primary": "<boolean>",
    "label": "<string>"
    },

    We hope this helps!

  • LemNick
    LemNick Member Posts: 8 NEW MEMBER
    First Comment

    I think it does.. I can try to inject it with a JSON format!