Seperate Emails with Different Subjects Being Merged

John Lynn
John Lynn Member Posts: 2 NEW MEMBER
Third Anniversary

Seems like others have had this problem and it was never addressed: https://community.pipedrive.com/discussion/11699/separate-email-conversations-being-merged-together

I change the subject line in gmail so that it will create a new conversation thread in pipedrive and it still connects it to the old thread.

I think it must be looking at the previous reply or something instead of the subject which is a pain.

Related, it would be great to be able to split an email conversation thread into 2 so I could attach the email to 2 different deals.