Google Voice Integration

German Rivera
German Rivera Member Posts: 2 NEW MEMBER
Fourth Anniversary Photogenic
edited May 5 in Sales CRM #1

Has anyone been able to set up a Google Voice VOIP number to work with Pipedrive calling function on? I have been trying since June 2019,, and all I get since then is;

Sierra • 6m agoI do apologize for any frustration this has caused, and I do apologize that we do not currently have a native integration with Google VoiceI can certainly express the importance of this to our developers as well, so they understand that this is an urgent matter!

Answers

  • Josh Buesking
    Josh Buesking Member Posts: 253 VERIFIED MEMBER
    Fifth Anniversary 100 Likes 100 Comments 5 Answers

    Google Voice has no API. It's not a limitation of Pipedrive but Google's choice to not allow third part integrations.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,476 COMMUNITY MANAGER
    1000 Comments Fourth Anniversary 250 Likes 25 Answers

    Hi @ariyankhan , we have checked with our product team and just like @Josh Buesking mentioned, Google Voice currently has no public-facing API. This is a fundamental requirement for any Google Voice integration to be created outside the Google ecosystem, be it Pipedrive or otherwise.