Emails Sent from Within Pipedrive Not Attaching

Wayne McPhee
Wayne McPhee Posts: 1
edited July 24 in Sales CRM #1

We have just noticed emails sent using the email address in Pipedrive are not attaching to the Deal. This has only just started happening since we did an update last Friday Night. Any suggestions on possible solutions?

Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited July 2020 #2

    Hi @Wayne McPhee 

    This community is focussed on peer to peer help and creative solutions/sharing knowledge amongst users. It's best and quicker for you to reach out to our support team via the in-app chat or [email protected]

    They can help you for sure figure out what is happening and help you resolve it :)