Is it possible to use specific expressions in Portuguese language ("Prezado | Prezada" or "Sr. | Sra

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited October 2021 #2

    Hi @Jeferson Umezaki !

    Yes, you can either edit the pre-existing templates or create new ones from scratch and type that text in your template. 

    Just keep in mind that the system won't know to differentiate the gender of the recipient, so you'll need to either have a single template that accommodates both cases or have one template for each gender. Learn more about email templates here.

    Hope that helps!