Duplicates created upon any email sent out of gmail

Isa Almy
Isa Almy Member Posts: 3 VERIFIED MEMBER
First Comment
edited July 2022 in Apps and Integrations #1

Hi there! I have new duplicates of contacts already in the system created daily. I believe this happens with any email address that comes into my gmail. So anytime one of my Contacts from Pipedrive sends me an email. 

Any incoming call I have from Cloudtalk also creates a new contact. 

I would like to stop both of these things, please let me know if this is possible! Thank you 

-Isa 

Tagged:

Comments

  • Inês Batata
    Inês Batata Posts: 2,027 VERIFIED MEMBER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited August 2020 #2

    Hi @Isa Almy !

    I'm sorry to hear you're having this trouble. It sounds like more of a technical issue, so I recommend you reach out to our Support team so they can help you troubleshoot and understand what the root cause it, so they can help you fix it. Thank you! 

This discussion has been closed.

Categories