It says "Sending in Progress" and "Queued". but will not send - I tried deleting and trying again + restarting. I have used group emailing successfully in the past (yesterday). Thanks
I'm having the same problem right now. No answer from customer service either.
Jake Quaid said:I'm having the same problem right now. No answer from customer service either.
Thanks for letting me know it's not just me! I appreciate it.
Interestingly enough, my outbox just emptied. Hopefully it was addressed at PD. Thanks again.
Hi @Gino Vacca and @Jake Janssen , we're sorry to hear you had this inconvenience.
This was due to a momentary incident that occurred in our system yesterday and everything should be working normally now.
@Jake Quaid I checked internally and saw that my colleague David from Support has been in touch with you. Please let him know if you're still having any kind of problem, which shouldn't happen. Thank you for your patience and our apologies for any disruption caused!
I'm having this issue this morning. Is there still a problem?
Audrey Anderson said:I'm having this issue this morning. Is there still a problem?
Hello Audrey!This is Diana from Pipedrive Support Management Team - nice to meet you We had a short incident with email sending, about one hour ago. It should be solved by now, apologies for the inconvenience. If it persists, we may need to look into that more closely, so please reach out to our support team. You can do so through the chat on the question mark (top right corner) or through [email protected]
im having this problem!
I realize this discussion is 2 years old however I'm now having this issue.
Megan Draper said:I realize this discussion is 2 years old however I'm now having this issue.
Hi Megan! Sorry to hear that you are facing this problem. We are not facing a general issue at the moment, so please reach out to our support team via in-app chat or email [email protected] so they could investigate this exact case further. Thank you!
Hi, I've just signed up to Pipedrive and am loving everything else so far - except now I'm also having this issue with group emails stuck in the outbox. Any help to get the emails out to recipients would be great