Speed of response

Ian Mote
Ian Mote Posts: 6

Hi is there any way to track the speed of response when we receive an enquiry? I see the email stats that allow for tracking number of emails received, but we want to know how quickly these are being replied to

Does PD have this capability?

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited August 2020 #2

    Hi @Ian Mote !

    Pipedrive doesn't have that type of feature at the moment, so I suggest you check out the integrations available in our Marketplace; there are several categories, including ones specialized in emailing and in analytics.

    I have also forwarded your suggestion internally to our team for consideration in the future.