Track the speed of response when we receive an enquiry

Ian Mote
Ian Mote Member Posts: 1 VERIFIED MEMBER
First Comment
edited March 2023 in Sales CRM #1

Hi is there any way to track the speed of response when we receive an enquiry? I see the email stats that allow for tracking number of emails received, but we want to know how quickly these are being replied to

Does PD have this capability?

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Answers

  • Inês Batata
    Inês Batata Posts: 2,011 VERIFIED MEMBER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited August 2020 #2

    Hi @Ian Mote !

    Pipedrive doesn't have that type of feature at the moment, so I suggest you check out the integrations available in our Marketplace; there are several categories, including ones specialized in emailing and in analytics.

    I have also forwarded your suggestion internally to our team for consideration in the future.

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