How do you handle all the different touch points by prospects/leads/customers?
For example: you get a support ticket in Zendesk and a deal/person/org is available in Pipedrive you will have to create an integration somewhere like Zapier to integrate the two. Of course these are only two examples. So how you do you handle all these touch points well?
I'm struggling with this for our business since we're a small business. I guess lots of you on here are small businesses too. We use a few different tools to manage all this:
It can become quite a fulltime job to connect all these together and have it run well.