Lead Credits

Marco Popp
Marco Popp Member Posts: 1
edited July 2023 in Sales CRM #1

Hi together,

I am very new to Pipedrive. Could anybody tell me why in my prospector I can't see the amount of lead credits which are left. My other colleagues can see them. Thanks in advance.




  • Priit Parmann
    Priit Parmann Pipedrive Team Posts: 43 PIPEDRIVE TEAM
    5 Likes Photogenic First Anniversary First Comment
    edited February 2022 #2

    Hi @Marco Popp,

    It's because you don't have the permissions to add Prospector leads in Pipedrive (and you are not an admin user).

    We've recently added a permission called Add Prospector leads to Pipedrive Permission Sets. When it's enabled for the permission set your user is in, you can see remaining lead credits and add Prospector leads to the Leads Inbox. Hope it's helpful!