Office 365 Sync and Junk (Spam) emails
![Igor Abade](https://us.v-cdn.net/6037014/uploads/avatar/9074.jpg)
![First Comment](https://us.v-cdn.net/6037014/uploads/badges/DF5XRP8OLBHB.png)
Hi folks!
Why is it that Pipedrive is syncing all the junk I receive?
Notice those spam emails in my Junk Mail ("Lixo Eletrônico" in Portuguese) folder?
![image](https://us.v-cdn.net/6037014/uploads/5da57ad6db7f757e793ebe1a/posts/5f57a661768a3f43d6072927/5f57a661768a3f43d6072927_82395.png)
Here they are in Pipedrive's Inbox, in all their spammy glory :-)
![image](https://us.v-cdn.net/6037014/uploads/5da57ad6db7f757e793ebe1a/posts/5f57a7ab422a4d551761122e/5f57a7ab422a4d551761122e_6692.png)
Am I missing something? Currently I have it set to "sync all email folders" - but I'd expect Pipedrive to be clever enough not to sync the Spam folder...
Do I really need to choose the folders to sync instead, so that I can pick "all but Junk Mail"? It's doable, but can be a a hassle for those used to archiving email in subfolders - I'd need to keep coming back and adding newly created folders...
Thoughts?
Cheers,
Igor
![5f57a661768a3f43d6072927_82395.png](https://us.v-cdn.net/6037014/uploads/5da57ad6db7f757e793ebe1a/posts/5f57a661768a3f43d6072927/5f57a661768a3f43d6072927_82395.png)
![5f57a7ab422a4d551761122e_6692.png](https://us.v-cdn.net/6037014/uploads/5da57ad6db7f757e793ebe1a/posts/5f57a7ab422a4d551761122e/5f57a7ab422a4d551761122e_6692.png)
Comments
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Hi @Igor Abade
In case you haven't already done so, could you please reach out to our support team about this via the in-app chat or support@pipedrive.com it looks like something is misbehaving, sorry about that!
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Mike van der Valk said:
Hi @Igor Abade
In case you haven't already done so, could you please reach out to our support team about this via the in-app chat or support@pipedrive.com it looks like something is misbehaving, sorry about that!
I haven't but I'll do so. Thanks, @Mike van der Valk !
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