Mail sync stopped working It won't let me reauthenticate or create a new account.

Okolo Schwinn-Clanton
Okolo Schwinn-Clanton Posts: 1
edited July 2022 in Sales CRM #1
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  • Boris Tsibelman
    Boris Tsibelman Posts: 998
    1000 Comments Second Anniversary First Answer Combo Breaker
    edited September 2020 #2

    I think you may need to reach out to support for this one [so they can remove the connections and help you re-add]

     

    [email protected]

  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited September 2020 #3

    Hi @Okolo Schwinn-Clanton , I'm sorry to hear you are having this trouble.

    For these types of situations our Support team is the adequate channel of communication, as they will help you troubleshoot and solve the problem, and their response time is much quicker than he e in Community. 

    Here are their contacts: How can I contact Pipedrive Support?

    Hope your email sync gets back on track quickly! 🚀

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