Mail sync stopped working It won't let me reauthenticate or create a new account.

Okolo Schwinn-Clanton
edited July 24 in Sales CRM #1
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  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited September 2020 #2

    I think you may need to reach out to support for this one [so they can remove the connections and help you re-add]

     

    [email protected]

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited September 2020 #3

    Hi @Okolo Schwinn-Clanton , I'm sorry to hear you are having this trouble.

    For these types of situations our Support team is the adequate channel of communication, as they will help you troubleshoot and solve the problem, and their response time is much quicker than he e in Community. 

    Here are their contacts: How can I contact Pipedrive Support?

    Hope your email sync gets back on track quickly! 🚀