Leads: Automatic Activity Pop-Up doesn't save to that Lead

Mark Peacock
Mark Peacock Member Posts: 1 VERIFIED MEMBER
edited July 2023 in Sales CRM #1

Within Leads, after populating and saving an Activity (against that specific Lead), another Activity box automatically pops-up, but after populating and saving it, it is not saved against that specific Lead. It is saved only against the contact person. This is not congruent.

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited September 2020 #2

    Hi @Mark Peacock sorry to hear about this. I've been trying to reproduce this but I can not. Could you please see if it happens incognito as well or after clearing cache and cookies. If it still persists, could you maybe record a video or explain the exact steps to reproduce this so I can dive into it and get it fixed?

  • Gideon Barker
    Gideon Barker Member Posts: 1 VERIFIED MEMBER
    edited February 2022 #3

    I have the same problem - when working on leads activity the auto activity window which pops up after I mark an activity done gets saved to the contact not the lead. Still have the same problem in an incognito window. 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited November 2020 #4
    Gideon Barker said:

    I have the same problem - when working on leads activity the auto activity window which pops up after I mark an activity done gets saved to the contact not the lead. Still have the same problem in an incognito window. 

    @Gideon Barker sorry to hear about that, this is unexpected behaviour. Could you record the behaviour and jump on a support chat with our team so we can help you resolve this?

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