Handling an organization without contacts

Jonathan Barrett

I have an application which requires me to communicate with an organisation, rather than a contact, using the organisation's generic email address: infor@

How do I handle that in Pipedrive?

1.  Add the organisation as a contact?
2. Add the organisation normally and then add a 'virtual' contact?
3. A better way?

Any advice appreciated.  

  

Boris Tsibelman

1- create a custom field for the org email in the organization object.

2- when creating new deals, tie the deal to a dummy contact [or none at all]