Sync with all email addresses of a person (and emails of an organisation as well)

Bernd Auer
Bernd Auer Member Posts: 343
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edited July 2022 in Ideas and Product Feedback #1

It would help a lot if all email addresses of one person would be synced and not just the first one. 

And if you add an email field to an organisation ("General Email address" - like an info@pipedrive.com), it should be synced as well (to the organisation of course).

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  • Martin Pfeiffer
    Martin Pfeiffer Member Posts: 29
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    edited February 2022 #2

    Absolutely needed feature! I mentioned a similar topic before related to be able to use multiple email signatures.

  • Bernd Auer
    Bernd Auer Member Posts: 343
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    edited October 2020 #3
    Martin Pfeiffer said:

    Absolutely needed feature! I mentioned a similar topic before related to be able to use multiple email signatures.

    You mean the sync with multiple addresses of one user in terms of Pipedrive user right? I am talking about the sync with contacts/persons => customers.

    But I agree with you as well! I do have several personell email addresses and I'd like to use one Pipedrive account for sending all emails. GMail offers this functionality.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
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    edited February 2022 #4

    Thanks for sharing @Bernd Auer so based on the comments I understand there's 2 problems. Pipedrive not syncing multiple different email addresses a user has and then second not syncing emails besides the main email address of your contact person right?

  • Bernd Auer
    Bernd Auer Member Posts: 343
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    edited October 2020 #5
    Mike van der Valk said:

    Thanks for sharing @Bernd Auer so based on the comments I understand there's 2 problems. Pipedrive not syncing multiple different email addresses a user has and then second not syncing emails besides the main email address of your contact person right?

    @Mike van der Valk  Yes, both is a problem, but I just mentioned the 2nd in this posting. If you have a mike@pipedrive.com address and a mike.vanderValk@pipedrive.com, Pipedrive is just syncing one of them, even if I added both addresses to your contact. And if I have a custom field in the organisation like "company email address", in your case maybe info@pipedrive.com, it doesn't sync it either. 

    I would have to create several contacts and add them to the company to achieve the sync. But it would not be correct to add 2 Mikes and a contact namend "Pipedrive Info". 

    Does this make sense to you?

    In your Pipedrive your 2 Mike-addresses should be synced as well :-)

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
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    edited October 2020 #6
    Mike van der Valk said:

    Thanks for sharing @Bernd Auer so based on the comments I understand there's 2 problems. Pipedrive not syncing multiple different email addresses a user has and then second not syncing emails besides the main email address of your contact person right?

    Thanks for clarifying @Bernd Auer passing it on to the team 🙏🏻

  • NM
    NM Member Posts: 2
    First Comment
    #7

    Anything new?

    Why does Pipedrive allow to add several e-mail addresses to the same Personn if only the first one is used?

    Thank you.

    Best regards.

    ;-)

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