Is there a way to be alerted when someone opens a tracked email?

Nick Beattie_17101
Nick Beattie_17101 Member Posts: 1
edited July 2023 in Sales CRM #1

I see that I can filter my messages by email tracking, and I get passive notifications that includes opens every now and then through the sales assistant, but I am looking for more of a real time alert.

Comments

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited February 2021 #2

    Hi @Nick Beattie this is actually something we're working on. We're making some updates to our sales assistant. Once that is done there will be real time alerts. Hopefully we can launch it still this year.

  • Martin Pfeiffer
    Martin Pfeiffer Member Posts: 29
    5 Up Votes First Comment
    edited December 2021 #3

    Yes, I want that too. Would be an awesome feature to setup a bunch of VIP / Priority clients for which the system triggers real alerts based on xyz activity + on mobile app when am on the move so that am able to pick up the conversation quickly.

    Looking forward to it.

  • Tim Palmer
    Tim Palmer Member Posts: 1
    edited December 2021 #4

    Did this get implemented? In HubSpot I got pinged on my phone whenever an important message was opened.