Chat tracking

Options
Mika Mäki
Mika Mäki Member Posts: 1 VERIFIED MEMBER

Is it possible to track PD Chats with Google Analytics?

I use Google tagmanager.

I need to measure my marketing activities ROI in different channels .

0
0 votes

· Last Updated -

Comments

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,072 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited February 2022 #2
    Options

    Hi @Mika Mäki 

    It's possible in a limited way… you can use LB browser API to track end of conversations (and know if it’s qualified/disqualified), but that’s it and the setup would be a bit more technically challenging.

  • Sam Marra
    Sam Marra Member Posts: 1 VERIFIED MEMBER
    edited March 2021 #3
    Options

    Hi @Mika Mäki 

    It's possible in a limited way… you can use LB browser API to track end of conversations (and know if it’s qualified/disqualified), but that’s it and the setup would be a bit more technically challenging.

    Please can you let me know when this has been improved as unable to add it to the site without. Probably the most important thing. Trigger for someone leaving an email address, or phone number.