Can you update a deal stage based on an email open?

Anthony_19628
Anthony_19628 Member Posts: 1
edited July 2022 in Apps and Integrations #1

Hey everyone,

 

I am wondering whether I can update a deal stage based on an email open. Also whether I can trigger an email based on a deal stage??  

 

Does anyone know of any third party integrations that can help??

 

Thanks everyone!

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  • Boris Tsibelman
    Boris Tsibelman Member Posts: 845
    5 Likes First Anniversary First Answer Combo Breaker
    edited February 2022 #2

    1- You can trigger an email based on the deal stage

    2- You CANNOT update the deal based on an email being opened. 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,077 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited November 2020 #3

    @Anthony just tagging you here to make sure you've seen Boris his answer which is correct.

  • Radek_61807
    Radek_61807 Member Posts: 3
    edited February 2022 #4
    Boris Tsibelman said:

    1- You can trigger an email based on the deal stage

    2- You CANNOT update the deal based on an email being opened. 

    Are there any workarounds towards updating the deal based on email opening?

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