Can you update a deal stage based on an email open?

Hey everyone,

 

I am wondering whether I can update a deal stage based on an email open. Also whether I can trigger an email based on a deal stage??  

 

Does anyone know of any third party integrations that can help??

 

Thanks everyone!

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited February 24 #2

    1- You can trigger an email based on the deal stage

    2- You CANNOT update the deal based on an email being opened. 

  • Mike van der Valk
    Mike van der Valk Posts: 4,386 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited November 2020 #3

    @Anthony just tagging you here to make sure you've seen Boris his answer which is correct.

  • Radek_61807
    Radek_61807 Posts: 3
    edited February 17 #4

    1- You can trigger an email based on the deal stage

    2- You CANNOT update the deal based on an email being opened. 

    Are there any workarounds towards updating the deal based on email opening?