Error posting leads

Andrew Laing
Andrew Laing Member Posts: 1 VERIFIED MEMBER
edited July 2023 in Sales CRM #1

Hi, I have an issue occurring wherein I fill out everything to post a lead, but then get an error in the bottom left corner: "An error has occurred. Please try again later." This happens roughly 60% of the time I'm entering leads.

It's frustrating since I have to try and go back to enter leads later, and I'm not sure what's causing the issue. I'm using Chrome on Windows if that helps.

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  • Filipe Portela
    Filipe Portela Posts: 18 VERIFIED MEMBER
    10 Comments Second Anniversary Pipedrive Team Photogenic
    edited November 2020 #2

    Hi Andrew! I'm sorry to hear that!

    Would it be possible for you to contact our support via live chat or via email at support@pipedrive.com with the same description of the issue, together with the API call you're making and a screenshot of the error so that our Support team can check what might be failing there? 

    Thank you in advance!

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